Book a Service Call
It’s quick and simple - just fill in the blanks.
Based on years of industry experience, our carefully crafted form is designed to be comprehensive, yet expedient. Quickly capture all the information you need but without missing those important details.
Update the call at any time as situations change.
Dispatch to Tech
Instantly dispatch service calls to your tech’s mobile device. Tech’s can accept the job from the back shop, on the road, or wherever they may be, in real time.
Assign new jobs even when techs are already out. Re-prioritize calls and communicate changes all through the app.
No more paper.
Manage Active Calls
All your calls, in one location, available to your whole team.
View your entire roster of service calls from any workstation, laptop, or mobile device. Assign and allocate service calls with ease and monitor status indicators and time estimates - all in real time.
Give customers instant answers.
Real-Time Updates
View tech status in real time from any workstation. Status updates allow for simple, quick communication between techs and management. No more tech interruptions to discuss job status.
Eliminate extra phone calls.
Metrics & More
Track call volume by day of the week, month, and year.
New metrics to track customer habits, monitor tech efficiency, share of work, and much more coming soon!